Sustainability Report 2019


Creating Appropriate Living Space and Affordable Rents

Objectives, Measures and Indicators

Description of objective

Implementation of new construction measures

Description of measures

Expansion of development measures (see chapters Environmental Protection in Connection With Conversions and New Construction Measures and AR 2019, Portfolio in the Development Business)

  • Newly built apartments: 1,220 (2,092 Group-wide), 870 of which were built for the company’s own portfolio (1,301 Group-wide)

Implementation of serial/modular construction, densification and vertical expansion, also in existing locations

  • Reduction in construction costs and construction times while maintaining high quality standards
  • Ensuring affordable housing
  • Reducing noise pollution and dirt that the residents are exposed to

More than 1,200

new apartments
completed in 2019

Achieving economies of scale

  • To reduce costs when purchasing services and materials
  • For standardized processes and materials used (construction measures, property management)

Implementation of participation measures (see chapter Community Development)

  • Involvement of tenants and other stakeholders in the planning of new construction measures or vertical expansion measures
  • Talks with local advisory boards and tenant representatives
  • Organization of regular information events
  • Use of mediators where appropriate

Description of objective

Rental of affordable housing to broad sections of the population

Description of measures

Ensuring moderate and socially acceptable rent development

  • Monthly in-place rent for the rented (living) space: € 6.79/m2

Rental to broad sections of the population

  • Around 33,600 new rentals
  • New customers from 140 countries
  • 35% of apartments rented out to people with migration backgrounds
  • 10% of new customers are students

Commitment to avoiding speculation involving land earmarked for construction

Icon – Euro sign inside house

€ 6.79/m2 Average monthly in-place rent

Description of objective

Continuation of voluntary commitments in place to protect tenants’ existing rights

Description of measures

Implementation of the voluntary commitment to cap the costs of modernization measures that can be passed on to tenants

  • Commitment not to conduct modernization work that would add more than € 2 per month to the tenant’s basic rent per square meter
  • Individual review of hardship cases

Implementation of individual and voluntary commitments (subsidized housing) for existing buildings in cooperation with city and municipal authorities

  • Protection for vulnerable tenant groups: older senior citizens, low-income households/families that have no legal entitlement to publicly subsidized housing, people with lower chances of success in the housing market, migrants and refugees

Implementation of uniform nationwide hardship management (see chapter Customer Satisfaction)

Implementation of over 70s arrangement: guaranteeing affordable housing for tenants aged over 70

  • Guarantee that apartments will remain affordable even if the standard local comparative rent changes
  • 315 requests processed
  • Positive decision for 176 customers – rent increases not implemented
Icon – Smiley grinning

315 over-70 requests processed Help for 176 customers

Description of objective

Provision of housing for those in need

Description of measures

Cooperation with federal states and municipalities to accommodate vulnerable individuals

  • Participation in the “Endlich ein Zuhause” (A home at last) initiative in North Rhine-Westphalia to combat homelessness
  • Participation in the “Essener Standard für unterstütztes Wohnen” (Essen standard for supported housing), to provide disadvantaged people with permanent housing
  • Provision of 400 apartments for refugees in Dresden
  • Support for the Berlin homeless center (“Haus Strohhalm”)

Specific measures

  • Cooperation with the city of Osnabrück to support the Frauenhaus Osnabrück women’s refuge
  • Cooperation with the protestant “Lichtblick” foundation (Frankfurt am Main) to help find homes for people who find it difficult to find accommodation
  • Donation to the Ingrid Ritter foundation for two mother and child shelters

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