Homes and Customers
Maintenance of Existing Properties
GRI
Themes
We want people to be healthy and safe in our properties and enjoy living there long term. That is why Vonovia aims to manage its portfolio efficiently and to make it optimal and livable for customers. With this in mind, preserving the fabric of buildings and ensuring the quality of the living space itself are of great importance.
We define maintenance as all regular and long-term planned economic expenditure with the goal of preserving the fabric of the building. We do not offload these costs onto rent prices.
in € million |
2019 |
2020 |
Change in % |
|---|---|---|---|
|
|
|
|
Expenses for maintenance |
308.9 |
321.1 |
3.9 |
Capitalized maintenance |
172.7 |
270.9 |
56.9 |
Maintenance services total |
481.6 |
592.0 |
22.9 |
Intensity of maintenance (€/m2) |
19.02 |
22.31 |
17.3 |
|
|
|
|
More information can be found in the Annual Report 2020.
The focus is on ensuring the health and safety of tenants both inside and outside their homes. We reduce the risk of danger by complying, without exception, with all the requirements for road safety and fire protection, and by preventing and combating mold growth and legionella outbreaks. This includes, for example, measures such as preparing fire protection concepts, regular checks on building safety in compliance with building regulations, or preventing and controlling mold growth – for example by providing information on proper ventilation, but also by reacting quickly in the event of a hazard.
In the residential environment, we ensure structural facilities are maintained and improved, for example by repairing and replacing playground equipment, conducting regular inspections of the open spaces and playgrounds, and ensuring that tree care work is carried out in a professionally correct and safe manner (see also the table of key figures for safety inspections).