Key Figures
Social Key Figures
GRI
Themes
Social Key Figures (in Germany) 1)
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2019 |
2020 |
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Key Figures |
Description |
number |
Description |
number |
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Average modernization cost allocation 2) |
Vonovia has committed to limiting costs allocated to tenants for modernization work in Germany to max. € 2/m2 |
€ 1.36/m2 |
Vonovia has committed to limiting costs allocated to tenants for modernization work in Germany to max. € 2/m2. |
€ 1.24/m2 |
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Customer care for modernization work (hardship management) |
Individual support for customers in cases of rent increases due to modernization work |
863 positive decisions 3) reached out of 1,346 hardship objection cases |
Individual support for customers in cases of rent increases due to modernization work |
724 positive decisions 3) reached out of 1,017 hardship objection cases |
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Protection for older tenants |
Guarantee that apartments will remain affordable for people aged over 70 even if the standard local comparative rent changes |
176 positive decisions 3) reached out of 315 requests |
Guarantee that apartments will remain affordable for people aged over 70 even if the standard local comparative rent changes |
164 positive decisions 3) reached out of 346 requests |
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Tenant meetings and consultation processes |
Includes tenant meetings, workshops, advisory boards, consultation hours, neighborhood walks, etc. |
179 |
Includes tenant meetings, workshops, advisory boards, consultation hours, neighborhood walks, etc. |
158 4) |
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Proportion of tenants involved (units) in modernization/ |
More than 8,000 tenants reached out to at 179 tenant meetings and consultation procedures relating to 13,200 modernized residential units |
around 60% |
6,534 tenants (units) reached out to at tenant meetings and consultation procedures relating to 11,299 modernized residential units 4) |
57.8% |
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Grants for social/cultural projects and facilities 5) |
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€ 917,270 |
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€ 1,478,790 |
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of which locally through regional contributions |
77 projects |
€ 223,220 |
202 projects |
€ 408,925 |
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of which centrally via a funding program for social projects |
94 projects |
€ 185,598 |
156 projects |
€ 387,715 |
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of which in Duisburg and Dresden via customer service (“Vonovia bewegt”) |
12 projects |
€ 12,000 |
24 projects |
€ 24,000 |
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of which via foundations |
Grants from foundations: Vonovia Stiftung (Vonovia foundation), Vonovia Mieterstiftung e. V., Stiftung Mensch und Wohnen and Stiftung Pro Bochum |
€ 198,852 |
Grants from foundations: Vonovia Stiftung (Vonovia foundation), Vonovia Mieterstiftung e. V. and Stiftung Mensch und Wohnen |
€ 202,440 |
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of which via central cooperation projects |
Stifterverband, Jewish Museum in Frankfurt, Teach First Germany |
€ 297,600 |
Stifterverband, Jewish Museum in Frankfurt, Josef Albers Museum Bottrop, Ackerdemia e. V., Dialog mit der Jugend, Wir im Revier, Freundeskreis Schauspielhaus Bochum, Freunde & Förderer Zollverein Essen |
€ 455,710 |
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Units targeted via the central funding program for social projects |
94 projects |
131,383 units (37% of the 355,708 units in Germany) |
156 projects |
232,573 units (65% of the 355,285 units in Germany) |
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Rent-free or discounted commercial premises provided to social/charitable organizations |
59 commercial units |
5,911 m2 |
71 commercial units |
6,624 m2 |
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