Management Approach: Neighborhoods which Are Fit for the Future Increase Customer Satisfaction and Apartments’ Appeal
Since we manage our apartments in more or less contiguous settlements, as a rule, we can influence not only individual apartments but also the atmosphere in our neighborhoods. We take advantage of this opportunity through targeted neighborhood care and development.
The advantages that result from our commitment to the neighborhoods are diverse and extend beyond utility to our customers: The entire community – all the way to the municipal level – benefits from a good atmosphere.
We must develop customized concepts for the individual neighborhoods. These include energy-efficient modernization, creating a safe, relaxing and green environment, and supporting social amenities such as schools and sports clubs.
A key concept for our activities in the area of neighborhood work is “cooperation:” We work with public and private sector institutions, established interest groups and spontaneously formed working groups. In the process, our goal is always the same: a livable environment for our customers and long-term development of our neighborhoods.
For further information, please see: www.vonovia.de/ueber-vonovia/verantwortung/quartiersentwicklung